FAQs

How can I pay?
We accept payment via KNet and credit cards (Visa/Mastercard) for a safe and easy shopping experience.

How long does delivery take?
Your order begins processing within 48 hours of payment confirmation, and arrives within [3-5 business days] depending on your area within Kuwait.

Can I exchange an item if it doesn't fit?
Of course! You have 3 days from the date of delivery to request an exchange, as long as the item is in its original condition (unworn, unscented, with tags attached).

How do I find my correct size?
Every piece has a size chart on its product page. If you're between sizes, message us on WhatsApp and we'll help you choose the best fit.

Do you deliver to all areas of Kuwait?
Yes, we deliver to all areas of Kuwait.

How can I reach you if I have a question?
You can message us directly on WhatsApp via the link at the bottom of the page, and we'll get back to you as soon as possible 🤍