We carefully prepare every order before it reaches you.

* Orders are processed within [7-10 business days] after payment confirmation.
* Delivery times vary depending on location and courier service.
* We are not responsible for delays caused by courier services, incorrect delivery details, or circumstances beyond our control.

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Exchange Policy

We want every piece to feel perfect for you.

* Exchange requests must be submitted within [3 days] of receiving your order.
* Items must remain in their original condition: unworn, unused, unwashed, with original tags and packaging attached.
* Items with signs of use, makeup marks, perfume scent, damage, or alterations will not be accepted.
* Sale items, discounted pieces, and special orders are considered final sale and cannot be exchanged.
* Shipping costs related to exchanges are the responsibility of the customer unless the item received is damaged or incorrect.

Damaged or Incorrect Orders

In the rare event that you receive an incorrect or defective item, please contact us within [24–48 hours] of delivery with photos, and we will assist you promptly.

Thank you for allowing us to be part of your style journey.